Dishpatch
Headless Shopify
The Project
The Client
Dishpatch is a premium meal delivery service that brings restaurant-quality dishes from renowned chefs directly to customers' homes. Recently acquired by Waitrose, this innovative company has revolutionized the at-home dining experience by offering pre-prepared meals that require minimal finishing touches.
What sets Dishpatch apart is their commitment to quality and authenticity. Each dish is crafted by celebrated chefs and restaurants, ensuring customers enjoy exceptional dining experiences without the complexity of traditional meal kits. The service caters to various dietary preferences and requirements, with convenient delivery options across the UK.
The Project
Our partnership with Dishpatch focused on enhancing their e-commerce infrastructure and automating key business processes. A major achievement was the complete automation of their Supper Club subscription service through sophisticated API integrations and custom middleware development, streamlining the entire subscription management process.
We implemented significant UX improvements across their platform, making it easier for customers to browse menus, manage subscriptions, and complete purchases. Behind the scenes, we developed several crucial services to support their operations, including specialised tools for customer service teams and back-office staff to manage orders, subscriptions, and customer data more efficiently.
Our ongoing technical support has been instrumental in helping Dishpatch scale their operations. We've created custom solutions for automating tasks, enabling their team to focus on creating exceptional dining experiences while we ensure their technical infrastructure runs smoothly.
RESTAURANT QUALITY AT HOME
Elevating Home Dining
When Dishpatch needed to scale their premium meal delivery service, they partnered with us to enhance their digital infrastructure. Their rapid growth demanded robust automation and a seamless customer experience. The challenge was clear: create a sophisticated platform that could handle complex subscription logic while maintaining the premium feel their customers expect. Our solution? A comprehensive system that automates their Supper Club service and streamlines operations, allowing Dishpatch to focus on what they do best - delivering exceptional dining experiences.
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STARTED 